Booking Policy


This policy is to be read together with our e-commerce policy plus our website conditions of use & disclaimer.

Bookings should be made via the McMillan web site. Telephone bookings may be made between the hours of 7.30 p.m. and 9.30 p.m. on Monday evenings ONLY. All bookings must be paid for by Visa or Mastercard. EFT payments may be accepted for larger bookings at the sole discretion of the booking officer although bookings will not be confirmed until the payment has cleared. Any booking made by phone must be confirmed by payment in full within 7 days of the booking being made and before arrival at the lodge (whichever is sooner).


Members and Guests are expected to clean up after themselves during their stay. This includes washing, drying and putting away dishes after use, wiping down cooktops, tables and benches, emptying rubbish bins and cleaning up any spills. At the end of your stay, you are required to clean your room prior to checkout. There are no additional cleaning duties.


Winter booking for Guests open each year on 1 April.

Bookings for groups of 10 or more people may be made from 1 February for the forthcoming winter season. Please contact us to make a group booking.


Weekends - Friday night and Saturday night (2 nights).
Midweeks - Sunday night through to Thursday night inclusive (5 nights). Book 5 consecutive midweek nights for a reduced rate (discount included on rates page).

Combinations of Weekends and Midweeks can be used to make up longer periods.

Weekends can only be booked as a 2 night block, Friday & Saturday nights.

Budget, Standard and Premium periods are set out on the Rates section of this web page. All other times are Summer rates.


Bookings are either made by room or single share accommodation.

Infant and Child rates:
Infants are under 2 years old. Children are 2 - 17 years old inclusive.

Confirmation of bookings will be sent via email. Room & bed allocations are at the sole discretion of the booking officer. To avoid embarrassment and inconvenience, it is your responsibility to occupy the beds allocated to you.

All linen is provided for your stay, including sheets, towels, pillows, pillow cases, doonas and blankets. When you arrive, you will be provided with a set of freshly laundered linen. Upon your depature you will be required to place your used sheets, towels and pillow cases in the laundry bag provided.

Rooms must be vacated by 2.00pm on your check-out day and rooms cannot be occupied prior to 4.00pm on your check-in day. Members and guests have no rights with respect to the use of the lodge unless they have occupied their room. There is no facility for storage of luggage before 4pm.


McMillan Ski Club does not allow cancellations except in winter when the snow guarantee applies. The committee may, at its sole discretion, choose to consider a cancellation due to extraordinary circumstances.


If, due to lack of snow, there are less than three lifts (inclusive of at least one lift that services an intermediate trail) operating at Hotham 48 hours prior to your 4pm check-in time of your snow holiday, you may choose to receive a full refund on your pre-paid accommodation. If you decide to wait less than 48 hours prior to your 4pm check-in time to see if further lifts open, the refund will be granted based on the number of lifts operational due to lack of snow on the day you request a refund. You may not cancel your holiday on the check-in date. This snow guarantee only applies if a lift cannot be opened due to a lack of snow on the major trail it services. The guarantee does not apply if lifts are on windhold - i.e. not able to be opened due to high winds, low visibility or a combination of these weather elements or undergoing temporary maintenance.    

List of Lifts covered by the snow guarantee (minimum of three to operate including one lift that services an intermediate trail): 

• Roadrunner Quad Chair*
• Summit Quad Chair
• Heavenly Valley Quad Chair*
• Big D Quad Chair
• Village Quad Chair*
• Playground Double Chair*
• The Drift T-Bar*
• Gotcha Quad Chair*
• Keogh's Orchard Quad Chair*
• Blue Ribbon Chair*
• Summit Trainer Poma

* Denotes lifts that service intermediate terrain


It is a condition of the provision of accommodation by this Club that the member/guest to whom accommodation is provided by this club is responsible for the safety of all valuables, equipment and clothing of the member/guest or of any guest of the member, and the member/guest releases this Club from all liability for loss or damage to any such valuables, equipment and clothing however caused and agrees to indemnify this Club against any claim which might be made against it for loss or damage to such valuables, equipment and clothing by the member/guest or any guest of the member.

View from behind McMillan

View from behind McMillan