Booking Policy
GENERAL
This policy is to be read in conjunction with our E-Commerce Policy.
Bookings should be made via the McMillan web site. Telephone bookings may be made between the hours of 7.30 p.m. and 9.30 p.m. on Monday evenings ONLY. All bookings must be paid for by Visa or Mastercard. Cheques and EFT payments may be accepted for larger bookings at the sole discretion of the booking officer although bookings will not be confirmed until the payment has cleared. Any booking made by phone must be confirmed by payment in full within 7 days of the booking being made and before arrival at the lodge (whichever is sooner).
GUEST & MEMBER DUTIES
The club does not employ staff. All members and guests are rostered for and required to perform duty tasks as allocated on the white board in the ski room as applicable for your room to ensure that the facilities are maintained in a clean condition for the benefit of all users.
BOOKING OPENING DATES
From 1st February bookings commence for all ordinary members.
From 1st March bookings commence for Annual Associate members.
From 1st April bookings are open for Guests.
BOOKING PERIODS
Weekends - Friday night and Saturday night (2 nights).
Midweeks - Sunday night through to Thursday night inclusive (5 nights).
(Combinations of Weekends and Midweeks can be used to make up longer periods).
Your check in and check out day may only fall on a Friday or Sunday unless booking within 14 days of your desired dates. Weekends can only be booked as a 2 night block, Friday & Saturday.
Budget, Standard and Premium periods are set out on the Rates section of this web page. All other times are considered Summer.
BOOKING RULES
Bookings are primarily made by the room but you do have the option of booking single persons.
Infant and Child rates:
Infants are 0 - 1 years old inclusive. Children are 2 - 15 years old inclusive.
Confirmation of bookings will be sent via email. Room & bed allocations are at the sole discretion of the booking officer. To avoid embarrassment and inconvenience, it is your responsibility to occupy the beds allocated to you.
All lodge users must provide their own doona covers, pillow cases and sheets. Members & Guests that do not provide their own bedclothes / doona cover will be charged a $40 cleaning fee.
For each booking period, rooms must be vacated by 4.00 p.m. on the day of departure and rooms cannot be occupied prior to 4.00 p.m. on the day of arrival. Members and guests have no rights with respect to the use of the lodge unless they have occupied their room.
CANCELLATION OF BOOKINGS
McMillan Ski Club does not allow cancellations except in winter when the snow guarantee applies. The committee may, at its sole discretion, choose to consider a cancellation due to extraordinary circumstances.
SNOW GUARANTEE
We will cancel and refund bookings (less a booking fee of 10%) if there are fewer than 5 lifts operational at Mount Hotham, due to lack of snow three days immediately prior to the commencement of your ski holiday should you wish to cancel. This guarantee does not apply to poor weather conditions such as high winds or rain forcing the temporary closure of lifts.
INDEMNITY
It is a condition of the provision of accommodation by this Club that the member/guest to whom accommodation is provided by this club is responsible for the safety of all valuables, equipment and clothing of the member/guest or of any guest of the member, and the member/guest releases this Club from all liability for loss or damage to any such valuables, equipment and clothing however caused and agrees to indemnify this Club against any claim which might be made against it for loss or damage to such valuables, equipment and clothing by the member/guest or any guest of the member.
